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The cookies we use

Introduction

This policy aims to elucidate how this website utilizes cookies to provide transparent and pertinent information, enabling users to make informed decisions regarding their browsing experience. The term ‘cookie’ encompasses information files that store internet browsing data on the user’s device, facilitating faster and optimized navigation, as well as other similar technologies mandated by law (such as Local Shared Objects – commonly known as “flash cookies”, web beacons, or bugs, including clear transparent gifs). The collected information pertains to data that could potentially identify users or visitors through correlation and processing with data held by third parties (such as IP addresses and domain names of computers used by visitors connecting to the website). This data is strictly utilized for statistical purposes.
This document constitutes an integral and substantive component of the Privacy Policy, and it complements the information provided therein as per EU Regulation no. 2016/679 (GDPR). Therefore, we encourage you to carefully review this document in conjunction with the Privacy Policy.

Applicable law

The matter is governed by the European Directive 2002/58/EC, subsequently amended by Directive 2009/136/EC, and transposed into the national laws of the European Union Member States. This directive mandates obtaining consent for the use of cookies and similar technologies.

What is a cookie

A cookie is a small text file, usually consisting of letters and numbers, that is downloaded to a user’s device when they access a website. Subsequently, these cookies are sent back to the original website each time the user revisits it. Cookies serve a valuable purpose as they enable a website to recognize a user’s device.
The utilization of cookies and similar technologies has become commonplace, as they play a crucial role in the delivery of numerous online services. While the use of these technologies is not forbidden by law, it necessitates informing users about cookies and providing them with the option to accept or decline their use.

Different types of cookies

Session cookies are temporary and expire at the end of a browser session, meaning they are deleted once the user closes their browser. These cookies are utilized by websites to link a user’s actions during a single browsing session, such as remembering items in a shopping cart or facilitating secure transactions, like internet banking or webmail usage.
Persistent cookies, on the other hand, are stored on a user’s device between browser sessions, allowing websites to remember user actions and preferences across multiple visits. These cookies can be used for various purposes, including remembering user preferences and choices when using a site or across different websites.
The distinction between “first-party” and “third-party” cookies depends on the domain that sets the cookie. First-party cookies are set by the website visited by the user, such as https://swiftplumber.co.uk/. Third-party cookies, however, are set by a domain other than the one being visited, such as cookies set by Google Analytics through the ‘gstatic.com’ domain when a user visits https://swiftplumber.co.uk/.
“First” and “third party” cookies – The fact that a cookie is of the ‘first’ or ‘third party’ is strictly connected to the website or domain that uses that particular cookie. “First-party” cookies, in essence, are cookies set by the same website visited by the user – that is, the site displayed in the URL window: in our case, the cookies set by https://swiftplumber.co.uk/ “Third party” cookies are cookies that are set by a domain other than that visited by the user: that is, cookies that are set by websites other than https://swiftplumber.co.uk/ / When you have visited https://swiftplumber.co.uk/ Google Analytics has set the cookie called ‘_ga’ through the gstatic.com domain, this specific cookie is a “third party” cookie.

Ownership of the treatment

OSO Engineering LTD, as the owner of the processing of its own cookies (first-party cookies), is responsible for ensuring compliance with data protection regulations regarding the collection and use of these cookies. However, for third-party cookies, the respective companies that set those cookies are responsible for compliance with data protection regulations.
In the privacy policy or cookie policy document, there should be a table or list identifying the third-party companies that may set cookies on the website, along with information about their data processing practices and any relevant privacy policies. Users should refer to this table or list to understand which third-party companies are involved and how their data may be processed.
The site employs various methods to obtain user consent for the use of cookies:
Cookie Banner: Users can provide consent by selecting the specific box on the cookie banner displayed on the site’s access page. This banner highlights the use of cookies and allows users to opt-in.
Browser Settings: Users can adjust their browser settings to manage cookie preferences. They can choose to be notified of the presence of cookies and decide whether to accept or reject them. There’s also an option to automatically refuse all cookies by activating the appropriate setting in the browser.
Instructions for managing cookie settings are provided by each browser, making it easy for users to control their preferences.
Withdrawal of Consent:
Users have the right to withdraw their consent for the use of cookies at any time. However, it’s important to note that withdrawing consent may impact the functionality of the website.
Disabling cookies can be done directly through your browser settings, which allows you to refuse or withdraw consent for their use. However, please note that disabling cookies may impact the proper functioning of some features on the site. Below are instructions for disabling cookies on popular browsers:
Microsoft Internet Explorer: You can find instructions on how to manage cookies here.
Google Chrome: Learn how to manage cookies in Chrome here.
Apple Safari: For Safari, follow the instructions provided here.
Mozilla Firefox: You can manage cookies in Firefox by following the steps outlined here.
Opera: Instructions for managing cookies in Opera can be found here.
Please note that the exact steps may vary depending on the version of the browser you are using.

Which cookies we use

Swift Plumber utilizes cookies on its website for various purposes such as offering services, enhancing user experience, and generating aggregate statistics on collected data. These cookies help differentiate users, improve browsing experience, and refine site functionality. The types of cookies used include “technical” and “analytical” cookies.
Technical Cookies: These are essential for site navigation and enable certain functions (e.g., page navigation).
Analytical Cookies: These aid in statistical analysis of site visits, collected in an aggregate manner to enhance website performance.
The website does not employ cookies for targeted advertising. While some cookies are sourced from third parties, obtaining consent for these cookies may involve a more intricate process. Nevertheless, the company strives to furnish users with comprehensive information to facilitate informed choices regarding stored data on their devices. Addresses of third-party entities are provided for contact, or users are instructed on how to reject unwanted cookies.
Some cookies used are from third parties. The process of obtaining consent for these cookies is more complex, but we do everything we can to provide the right information to users and to allow them to make informed choices about what is stored on their device.
For this reason, the company provides the addresses of these third parties to contact or, failing that, indicates here how to remove the cookies that you do not want to accept.

Scope of circulation and storage of data

The data regarding web contacts are retained for a maximum of seven days, unless required for investigations related to computer crimes against the site. No data obtained from the web service is shared with unspecified recipients.
Updating the cookie policy is a periodic occurrence. Therefore, it’s recommended to review this document each time you visit the site to stay informed about how and why cookies are utilized.
For additional details about the cookies used on this site, please reach out to the following email address: office@swiftplumber.co.uk
Last revision date: 21-10-2023